Effective Date: 01 January 2023
This Privacy Policy describes how Ideal Online Services (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide on the www.idealservices.co.za website (the “Website”). By visiting and using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect various types of information from you when you use our Website, including but not limited to:
1.1 Personal Information:
- Name
- Contact information (email address, phone number, postal address)
- Username and password for account creation
1.2 Usage Information:
- IP address
- Browser type and version
- Pages you visit on our Website
- Date and time of your visit
- Referring and exit pages
1.3 Cookies: We may use cookies and similar tracking technologies to enhance your experience on our Website. These technologies may collect information such as your IP address, browser type, and pages visited. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information:
We may use the collected information for various purposes, including but not limited to:
- Providing and improving our services
- Communicating with you about your account and our services
- Personalizing your experience on our Website
- Analyzing user behavior and trends
- Responding to your inquiries and providing customer support
- Sending you promotional and marketing materials (with your consent)
3. How We Protect Your Information:
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Disclosure of Your Information:
We may share your personal information with third parties under the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with the sale, merger, or acquisition of all or a portion of our company
5. Your Choices:
You have the right to access, correct, update, or delete your personal information. You can also opt out of receiving promotional communications from us. To exercise these rights, please contact us at +2784 880 8899 or info@idealservices.co.za.
6. Third-Party Links:
Our Website may contain links to third-party websites, plugins, and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before interacting with them.
7. Children’s Privacy:
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our Website, and the date of the latest revision will be indicated.
9. Contact Us:
If you have any questions or concerns regarding this Privacy Policy, please contact us at +27 84 880 8899.
This Privacy Policy is effective as of 01 January 2023.