Privacy Policy for Ideal Online Services (Pty) Ltd
Effective Date: 12 December 2024
At Ideal Online Services (Pty) Ltd (“we,” “us,” “our”), accessible from https://www.idealservices.co.za/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect various types of information to provide and improve our services:
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Personal Identification Information: This includes your name, email address, phone number, and other contact details.
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Usage Data: This includes information on how you use our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
How We Use Your Information
The information we collect is used in various ways:
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To provide and maintain our services
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To notify you about changes to our services
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To allow you to participate in interactive features of our services when you choose to do so
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To provide customer support
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To gather analysis or valuable information so that we can improve our services
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To monitor the usage of our services
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To detect, prevent, and address technical issues
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To send you marketing communications (if you have opted in to receive such communications)
Log Files
Ideal Online Services (Pty) Ltd follows a standard procedure of using log files. These files log visitors when they visit our website. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not linked to any information that is personally identifiable. The purpose of the information is to analyse trends, administer the site, track users’ movement on the website, and gather demographic information.
Cookies and Web Beacons
Like any other website, Ideal Online Services (Pty) Ltd uses cookies. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
Third-Party Privacy Policies
Ideal Online Services (Pty) Ltd’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
Data Protection Rights
We aim to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
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Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Children’s Information
Protecting children’s privacy online is very important to us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Ideal Online Services (Pty) Ltd does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Email: info@idealservices.co.za
This Privacy Policy was created to ensure transparency and trust between Ideal Online Services (Pty) Ltd and its users. Thank you for being a part of our community.